Letter from the CEO
On behalf of the Pennstar Bank team, thanks for your interest in learning more about our innovative organization. I’d like to point out a few things that you should know about us, and what we can do for you. Read MoreCareer Opportunities
At our company, we consider our employees to be the most valuable resource we have. Each employee contribution results in our success. An important part of the our company’s commitment is the comprehensive benefits package we provide including health, dental, vision, life, retirement and other benefits.Click here to view our current Career Opportunities.
Interested in a career in commercial banking? Click here to learn about our Commercial Banking Development Program.
Bank News
The latest news and developments with Pennstar Bank are available on our Bank News page.Corporate Information
Corporate and Investor Relations information is available at the NBT Bancorp website.Contact Us
| Hours of Operation: Customer Service is available: Monday - Friday 7:00AM - 7:00PM Saturday 9:00AM - 12:00PM Questions or inquiries received during non-business hours will be processed on the next business day. Hours of operation exclude federal holidays. |
Mailing Address: Pennstar Bank 409 Lackawanna Avenue, Suite 201 Scranton, PA 18503 Telephone: 1-866-4STAR-PA (1-866-478-2772) Email: CustomerService@pennstarbank.com |
How are we doing?
At Pennstar Bank we are committed to providing you with personalized star service at all times. As a customer of Pennstar Bank your comments are the best way for us to know if we are meeting this commitment and will provide
us with an opportunity for improvement. We value your business and encourage you to share your compliments, concerns and suggestions with us. Please click on the button below to view and complete an online message which
can be emailed directly to me. I will personally review your Letter to the President and welcome your comments. Thank you for banking with us... we appreciate your business and look forward to helping you meet your financial goals.

Click here if you would like to submit a letter to the CEO.
